If you are giving away your ticket, you will need to forward the buyer the tickets when you receive them. WE Fest WILL NOT arrange any transfers on your behalf.
We cannot and will not transfer the ticket into another person’s name.
Ticket FAQ
About Tickets:
Q: I only want to come for one day. When will Single Day tickets be available?
A:
Single Day tickets will go on sale in Spring 2019, when we release the daily schedule. Click here to sign up for our emails and text WEFEST to 41400 to receive the latest festival updates, which includes when Single Day tickets will be announced.
Q: Can I change my credit card on file for the layaway plan?
A:
- Log in to your account at http://www.wefest.frontgatetickets.com.
- Click on “Manage Layaway” at the top of the page.
- From here you will be able update your credit card information.
Q: Can I leave the festival and come back?
A:
Yes, you will have a wristband that must be worn all weekend that will allow you to leave and re-enter. We are not responsible for lost or stolen wristbands. You will be subject to gate searches each time you re-enter the concert bowl.
Q: Will tickets be sold at the festival?
A:
Depending on availability, yes we will sell tickets at the box office for a higher price.
Q: I can’t go, can I give my tickets to a friend?
A:
Q: Can someone else pick up my will call order?
A:
No, the original purchaser must pick up any orders held at will call, with valid photo ID. WE Fest cannot change any names on orders after they have been purchased.
Q: Can tickets be transferred?
A:
We highly suggest only buying a ticket from the official WE Fest website to guarantee that your admission is valid. We cannot confirm that a purchase from a second-hand buyer is valid.
WE Fest WILL NOT transfer tickets into someone else’s name. If you are giving away your ticket, you will need to email the buyer the tickets when you receive them. WE Fest WILL NOT arrange any transfers on your behalf.
Q: Can I buy my tickets over the phone?
A:
Yes, you can call us at 1-800-4WEFEST to purchase tickets over the phone. Please note there is a $4 service fee for all phone orders.
Q: Do Children Need Tickets?
A:
If your child is 10 years old or under, then he/she is free into the general admission areas and campgrounds. If they are 11 years old and older, then they will need a full priced admission ticket.
- Every person entering any seating areas and/or the VIP hospitality area will need a ticket regardless of age.
- Children under 16 must be accompanied by an adult.
Q: How can I make changes to my account?
A:
You can log in to your account at http://wefest.frontgatetickets.com and change any information you need, such as your payment information, shipping address, etc.
TICKET POLICIES
Parking is not included with any tickets. If your order does not include a separate parking ticket, you do not have parking.
If you are purchasing larger quantities than listed, you must call our ticket office 800-493-3378 during business hours. Monday – Friday 8:00 AM – 4:00 PM CT.
Refund/Replacement Policy: Stolen or lost tickets will not be replaced. Treat all tickets like cash. Please call the ticket office before arriving to the festival. Replacement wristbands on-site will be $30.
After placing your order: After clicking the submit button, please be patient as it may take a few minutes to process. The cards accepted are MasterCard, Discover, VISA and AmericanExpress. VISA and MasterCard Check cards have daily limits; please check with your bank before making a purchase over $300.
No Orders guaranteed: Townsquare Live Events Minnesota, LLC reserves the right to limit quantities purchased on all ticket categories, or refund the order.
Email Confirmation: Please type in a valid email address when checking out. If you have not received a confirmation page at the end of the order, or an immediate e-mail, the order may not have processed correctly or the email confirmation may be stuck in your spam filter. Please make sure the payment has processed within a few days of purchase, or immediately call our ticket office during business hours 1-800-493-3378. Do not assume the order went through, unless a confirmation page is displayed or you have received the confirmation email.
Tickets will be print at home, and will be available to print mid-July. When you arrive to the festival, your admission ticket print-out will be exchanged for a wristband. Do not lose your wristband! Replacement wristbands are available for $30.
All shows take place rain or shine.
Reminder: All vehicles entering the General Campgrounds will need to purchase a Campground Vehicle Reservation Permit. Campgrounds have limited space.