Accessibility Information

It’s important to us that all music lovers have access to the WE Fest experience! Our friendly Accessibility Assistance team will make sure everyone is having a fantastic weekend. For more details please read the information below. If you have any additional questions about accessibility, by all means contact us. We will do our best to provide these services and are also eager to hear your suggestions and feedback.

Accessibility Access:  There are 3 options for accessible seating. 1.) Reserved Accessible seats (currently sold out). 2.) Accessible platform seating for wheelchairs (first come, first served as space allows) 3.) Accessible General Admission (still available). This is a section reserved for lawn chair and/or wheelchairs. Purchase a standard General Admission ticket and register to receive Accessible services.

Accessible Parking: There are 2 options for Accessible Parking. To park in either Accessible area must have a state issued disabled license plate, hang tag or placard. 1.) Accessible Parking located adjacent to the concert bowl (currently sold out). 2.) Accessible parking at the Hilltop Parking and Transit has an Accessible section where you’ll have access to the shuttle that services the parking lot and West Gate. Purchase a standard parking pass and when you arrive you’ll be directed to the ADA parking area. 

Accessible Camping: Accessible Campsite is sold out. 

Festival Grounds

• The event is held on a large ranch on Natural Terrain. There are various types of terrain throughout the venue which includes grass, hard packed dirt, and gravel roadways.
• Plan accordingly as there are some distances to be covered to get to all of the areas and stages on the site, and as with any Natural Terrain, rain can impact the conditions.
• Weather in August is typically hot! Weather can change at any time. Please pack accordingly.

Accessible Access Tents: This is where Accessible patrons can get information and request services. The Accessible Services team can also be contacted through the Customer Service window in the concert bowl.  There are 2 Accessible services tents. 1.) Accessible Parking lot near the East Gate and concert bowl. 2.)  Accessible Access tent located on the west side in the concert bowl near the Accessible seating areas.  

Accessible Viewing Area: There is an accessible viewing area within the venue for guests, who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. The Accessible Viewing Area is located at the near the Reserved Lawn seating area on the west side of the concert bowl. Staff will manage the viewing area accordingly to make sure all patrons are comfortable.

Golf Carts Transports: Golf carts will be available to transport patrons with mobility impairments to and from designated pickup spots in Lake Sallie and Northwoods campgrounds and the concert bowl.  Also, a standard golf cart taxi service is available for all patrons for a fee.

Powered Mobility Devices: Guests with mobility disabilities are welcome to use motorized wheelchairs and three or four wheeled scooters. For safety reasons, guests may NOT use golf carts, all-terrain vehicles, two wheeled scooters or motorbikes, either in the venue itself, or in the parking and camping areas.

Prescription Medicines: Prescriptions must have a prescription label. Photo ID must match the prescription label. For the safety of our staff please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a cool place to store their medications can contact: info@wefest.com to make those arrangements.

Special Dietary Needs: Patrons with special medical dietary restrictions are allowed to bring a personal amount of food in if accompanied by a doctor’s note. Please contact ada@wefest.com with any questions or concerns.

SERVICE ANIMALS – Definition, Policies, and Procedures

WE Fest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. 

Service Animal Definition: A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at WE Fest.

Service Animal Policies:

For our patrons with disabilities who wish to bring their legitimate service animal to WE Fest, we ask that you review and follow the policies outlined below:

1. Service animals must be accompanied by the handler with the disability at all times.
2. Service animals must be under the control and supervision of their handler at all times.
3. Service animals are not permitted to be left in camp unattended under any circumstances.
4. Handlers are required to be prepared for, and clean-up after, their animals at all times.
5. We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
6. All service animals must be credentialed by the WE Fest staff (see the procedures below).

Service Animal Procedures:

All patrons with a service animal will need to have that animal credentialed by WE Fest staff before entering the main gate. This process will be performed quickly and respectfully by our ADA Access Team. What will you need to do? It’s easy. At the entrance gate let staff know you need your service animal credentialed. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security/Staff will be on the lookout this year for all animals to have a properly credentialed WE Fest collar tag.

Remember, Service Animals are allowed, all other dogs are NOT!