Accessibility Information

It’s important to us that all music lovers have access to the WE Fest experience! Our friendly ADA Access Team will make sure everyone is having a fantastic weekend. For more details please read the information below. If you have any additional questions about accessibility, by all means contact us via email at: ada@wefest.com. We are also eager to hear your suggestions and feedback.

What to Buy

Accessibility Access: Please email ada@wefest.com if you are interested in an accessible seat in either VIP or Reserved Purple. Add this item to your cart to identify yourself as a person in need of assistance. There is no additional fee to add this to your order. Our ADA Access Team will contact you as we approach the event.

Accessible Parking: This is located on the east side of the venue, near the East Entrance. To park in this area, you must have purchased an Accessible Parking pass. Spaces are not reserved, they are first come first served. Please be prepared to present your state issued disabled license plate, hang tag or placard, to festival staff upon your arrival.

Accessible Camping: We have accessible camping in Northwoods and Lake Sallie with limited spaces. If these are sold-out, you may purchase a site in any campground and communicate with the ADA Access Team for transportation on site.

Festival Grounds

  • The event is held on a large ranch. There are various types of terrain throughout the venue which includes grass, hard packed dirt, and gravel roadways.
  • Plan accordingly as there are some distances to be covered to get to all of the areas and stages on the site, and as with any natural terrain, rain can impact the conditions.
  • Weather in August is typically hot! Weather can change at any time. Please pack accordingly.

ADA Access Tent

There will be an ADA Access tent located in the venue.  The ADA Access tent is where ADA patrons can get information and request services. The ADA Access Team can also be contacted through the festival information booth.

ADA Accessible Viewing Area

There will be an Accessible Viewing Area within the venue for guests, who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. The Accessible Viewing Area is located at the back of the reserved lawn seating area. Staff will manage the viewing area accordingly to make sure all patrons are comfortable.

Golf Carts

Golf carts will be available to transport patrons with mobility impairments to and from camping and the viewing area. Rules, guidelines, and schedules for golf cart transportation will be disseminated onsite to the patrons who might require this service. Also, a golf cart taxi service is available for all patrons for a fee.

Powered Mobility Devices

Guests with mobility disabilities are welcome to use motorized wheelchairs and three or four wheeled scooters. For safety reasons, guests may NOT use golf carts, all-terrain vehicles, two wheeled scooters or motorbikes, either in the venue itself, or in the parking and camping areas.

ASL Interpreting Services

Please send your requests as early as possible to: ada@wefest.com

Prescription Medicines

Prescriptions must have a prescription label. Photo ID must match the prescription label. For the safety of our staff please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a cool place to store their medications can contact: ada@wefest.com to make those arrangements.

Special Dietary Needs

Patrons with special medical dietary restrictions are allowed to bring a personal amount of food in if accompanied by a doctor’s note. Please contact ada@wefest.com with any questions or concerns.

SERVICE ANIMALS – Definition, Policies, and Procedures

WE Fest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it.

Service Animal Definition: A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at WE Fest.

Service Animal Policies:

For our patrons with disabilities who wish to bring their legitimate service animal to WE Fest, we ask that you review and follow the policies outlined below:

  1. Service animals must be accompanied by the handler with the disability at all times.
  2. Service animals must be under the control and supervision of their handler at all times.
  3. Service animals are not permitted to be left in camp unattended under any circumstances.
  4. Handlers are required to be prepared for, and clean-up after, their animals at all times.
  5. We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
  6. All service animals must be credentialed by the WE Fest staff (see the procedures below).

Service Animal Procedures:

All patrons with a service animal will need to have that animal credentialed by WE Fest staff before entering the main gate. This process will be performed quickly and respectfully by our ADA Access Team. What will you need to do? It’s easy. At the entrance gate let staff know you need your service animal credentialed. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security/Staff will be on the lookout this year for all animals to have a properly credentialed WE Fest collar tag.

Remember, Service Animals are allowed, all other dogs are NOT!

GET YOUR BEARINGS

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